TotalBiz — Your Business. Simplified.

Turn happy customers into 5-star proof

Reviews are the first thing local customers check. We help you earn more of them — with NFC tap-to-review cards at your counter, automated follow-ups, and professional responses to every review, good or bad.

What's included

NFC Google review cards

A tap of a card or scan of a QR opens your Google review page instantly — no searching, no friction, more reviews.

Review follow-up systems

Automated SMS and email follow-ups after a sale or service, timed when customers are happiest.

Professional responses

Every review answered in your brand voice — including calm, constructive replies to the unfair ones.

Monitoring & alerts

Know the moment a new review lands across Google and Facebook, so nothing sits unanswered.

Common questions

Are the review cards compliant?+

Yes — the cards simply make it easy for genuine customers to leave a review. We never post fake reviews or review-gate, which breach Google's policies and Australian Consumer Law.

How many reviews can I expect?+

Businesses using tap cards at the counter typically see several times their previous review rate — because the only thing stopping most happy customers was the hassle.