TotalBiz — Your Business. Simplified.
Portfolio

Recent work, real businesses

A selection of recent projects across legal, medical, hospitality, retail and trades. Ask us on WhatsApp and we'll send live links relevant to your industry.

Parramatta

James Papas Solicitors

Legal · 121-page website + SEO

Pendle Hill

Path Legal

Legal · 75-page website

Pendle Hill

Civic Park Medical Centre

Medical · website + patient forms

Sydney

Western Sydney Specialist & Allied Health

Medical · 66-page website

Sydney

Wiseman Financial Solutions

Mortgage broking · full website

Toongabbie

Marutham Restaurant

Hospitality · website + POS

Berri SA

PJ's Pizza

Hospitality · website + digital menu board

Sydney

Blue Moon Restaurant

Hospitality · website + online ordering

Sydney

New Thousands Spices

Retail · website

Sydney

Hills Mega Mart

Grocery · POS, analytics & apps

Sydney

Favourite Home Pty Ltd

Property services · 306-page SEO build

Sydney

Anthony Commercial Service

Property services · 56-page website

Client stories

The problems behind the projects

Every project starts with a business problem. Here's how a few of them played out — details kept general to respect client privacy.

Legal

A Western Sydney law firm reaches page one for its core practice areas

The problem: An established firm with a strong referral base was invisible on Google — a dated website, no local pages, and newer competitors outranking it for every practice-area search.

What we did: A fast, professional rebuild with practice-area and suburb landing pages, structured data, and a monthly SEO program with plain-English progress reports.

  • Page-one rankings for core practice-area searches within months
  • Organic enquiries became a steady lead channel alongside referrals
  • The firm now owns its own site, content and rankings outright
Grocery

A family-run grocery store cuts ordering from hours to minutes

The problem: A busy independent grocer was running orders from paper lists and memory — stockouts on best-sellers, over-ordering slow movers, and hours lost every week walking the aisles with a notepad.

What we did: A grocery-tuned POS with barcode and scale workflows, plus our RestockMate app so staff scan shelves and fire orders straight to every supplier.

  • Supplier ordering cut from hours to minutes per week
  • Fewer stockouts on high-velocity lines
  • Owner regained a full day a week previously lost to admin
Hospitality

A takeaway replaces delivery-app commissions with its own ordering

The problem: A popular takeaway was handing roughly a third of every delivery order to aggregator apps — working harder each month while margins shrank.

What we did: Commission-free online ordering on the venue's own website, backed by RestoMate POS, QR table ordering and printed QR cards driving regulars to order direct.

  • Direct online orders replaced a large share of aggregator volume
  • Thousands of dollars in commissions kept in the business each quarter
  • Customer data now belongs to the venue, not the platform
Healthcare

An allied health practice fills its calendar with online bookings

The problem: A growing practice relied on phone bookings only — missed calls during sessions meant missed patients, and the old website said nothing about the services offered.

What we did: A modern practice website with clear service pages, online booking integration, Google Business Profile optimisation and review growth.

  • A meaningful share of new bookings now arrive online, after hours
  • The practice ranks for its services across nearby suburbs
  • Front desk interruptions dropped noticeably
Trades

A trades business turns Google into its most reliable lead source

The problem: A quality local trade relied on word of mouth and letterbox drops — feast-or-famine work, and no way to switch leads on when the calendar looked thin.

What we did: A fast lead-focused website with suburb pages, tap-to-call everywhere, Google Ads tuned to emergency and high-intent searches, and a review system building proof.

  • A predictable weekly flow of quoted jobs from search
  • Cost per lead well below the industry directories previously used
  • Reviews grew into the strongest asset on the profile
Hospitality

A restaurant gets its website, POS and marketing finally working together

The problem: Three different suppliers ran the venue's website, POS and social media — nothing connected, everyone blamed everyone, and the owner was the unpaid project manager in the middle.

What we did: One team, one system: RestoMate POS with kitchen screens and QR ordering, a new website with the live menu, and social media management on a simple monthly plan.

  • One phone number now answers for the whole stack
  • Menu changes go live everywhere in one update
  • The owner runs the restaurant, not the technology
Retail

A retail store lifts basket size with digital signage and screens

The problem: Printed posters were always out of date, promotions took days to change, and high-margin lines sat unnoticed at the back of the store.

What we did: Digital signage screens at entry and counter, updated remotely in minutes, promoting specials, high-margin lines and the store's Google review link.

  • Promotions now change in minutes, not days
  • Noticeably more customer questions about featured lines
  • Review volume climbed from on-screen prompts
Professional services

A small office ends years of IT pain in one clean-up project

The problem: A growing office limped along on consumer-grade Wi-Fi, unmanaged laptops, shared passwords and no backups — every outage stopped the whole team.

What we did: A structured IT clean-up: business-grade network, managed devices, proper email and file security, automated backups and a simple monthly support plan.

  • Outages went from monthly to rare
  • The team passed a client security questionnaire for the first time
  • One number to call when anything breaks
In their words

What clients tell us

They quoted the same day, built it in a week, and the phone actually started ringing. Easiest tech decision we've made.
Restaurant owner, Western Sydney
One team for the website, the POS and the marketing — and everything finally talks to each other. No more finger-pointing between suppliers.
Grocery store owner, Sydney
We'd been burned before by agencies that disappeared after launch. These guys answer on WhatsApp at night. That's the difference.
Trades business owner, Blacktown area
Our old site was embarrassing. The new one ranks for our services across the suburbs we actually work in — and we own it outright.
Allied health practice manager, The Hills
The fixed quote was the fixed price. No extras, no surprises, delivered when they said. That shouldn't be rare, but it is.
Professional services firm, Parramatta area
Commission-free ordering paid for itself in the first quarter. Wish we'd done it two years earlier.
Takeaway owner, Sydney